Become a Provider

How to Become a Service Provider/Vendor?

Service providers must be vendored by a regional center before they can provide and be reimbursed for services agreed to by each IPP Team. The following describes how to become a vendored service provider.

What is Vendorization?

“Vendorization” is the term used to describe the approval process to provide services through regional centers to individuals with intellectual and developmental disabilities. You apply for vendorization online through the Provider Directory. This is where you will submit required information and documents, communicate with regional centers, and track your progress.

Your application will be reviewed by the vendoring regional center – the center responsible for the geographic area (also known as catchment area) where your site-based service or operating office is located. The regional center will review your documents and determine if you meet the requirements. If approved, you’ll be assigned a vendor number and a service code in the Provider Directory.

When should you apply for vendorization in the Directory?

Applicants can start a vendorization application at any time. However, if applying for an emergency vendorization or applying for vendorization of certain specialized facilities through the Community Placement Plan (CPP) or Community Resource Development Plan (CRDP) project, contact SG/PRC at vendorization@sgprc.org  to learn how to begin your application process and when to create your login profile to apply in the Provider Directory. Vendorization does not guarantee that individuals will be referred to or placed with a vendored provider [Title 17 of the CCR section 54322(d)(10)].

Vendorization Process:

The vendorization process is done online through the Provider Directory. Here’s what to expect:

Step 1: Create or login to existing Provider Directory Profile

• Open browser and type https://caddsprod.servicenowservices.com/spd
• If your business is new to the Provider Directory, create login profile.
• If your business is already in the Provider Directory, login with existing credentials.

Step 2: Submit requirements

• Submit information to show you meet the minimum requirements.
• Documents must be submitted as a PDF (Portable Document Format) only.
• The regional center will review your request within 15 calendar days.
• Documents required during this step include:
  • Resume
  • Current License (Professional, Business, Licensing (CDSS/CDPH) or Other)
  • Credential(s)
  • Applicable certifications and/or diplomas

Step 3: Submit application

• If you meet the basic requirements, you’ll be asked to submit additional information and documents to support your application.
• When all requested information is received, the regional center will review your application for completeness within 30 calendar days.
• If anything is missing or incorrect, you’ll have 30 calendar days to submit it. The submission review timeline/clock pauses for the regional center during this time and does not reset.
• Documents must be submitted as a PDF only.
  • Documents required during this step include:
    • Program Design or Scope of Work – Specific to the Service Code
    • Vendor App – DS1890
    • HCBS Agreement
    • Applicant/Vendor Disclosure Statement – DS1891 (updated every two years)
    • Conflict of Interest Form
    • IRS W-9 Form (Tax Payer’s name should correspond with the Social Security Card or E.I.N.)
    • Copy of Social Security Card or IRS letter showing Employer Identification Number (E.I.N.) and Articles of Incorporation, if applicable.
    • Home and Community-Based Services Provider Statement Form
    • Business Associate Agreement (BAA)
      • General Liability (if Applicable), Professional, and Sexual Abuse and Molestation (specific to Service Code)
      • Endorsement page
      • SG/PRC listed as Additionally Insured
      • Workman’s compensation insurance (if applicable)
      • Scheduled Auto Insurance (if applicable)
      • Non- Owned Auto Insurance (if applicable)
    • Other Items: 
      • Any other documents identified by the Resource Developer
        • IE: Redacted invoice, flyer, registration form, or website screenshot verifying schedule of fees
    • Ebilling Application Document
    • Service Provider Portal Application
    • Voided Check or Banking Confirmation Letter

Step 4: Receive decision

• When the application is complete, the regional center will review the application.
• The regional center will make a vendorization decision within 45 calendar days.
• If approved, you’ll receive a vendor number.
• If not approved, you’ll receive a denial notice with the right to appeal the decision.

All document submissions between the applicant and the regional center must take place in the Provider Directory. The Provider Directory can also be used for ongoing communication. The Provider Directory system supports deadline tracking through automated notifications.

Who Can Use Vendored Providers?

Once vendored, a service provider may be utilized by individuals served by other regional centers, known as “user,” “utilizing,” “courtesy,” or “shared” regional centers, as well as the originally vendoring regional center.

NOTE: The vendor identification number assigned by the vendoring regional center must be used by all regional centers purchasing the vendored service in the situation above.

Do you need help?

For on-demand resources, such as step-by-step guides, FAQs, and an overview of the vendorization process, go to the DDS How to Become a Vendor web page.

If you have questions or need help with the process, contact us at vendorization@sgprc.org  or (909) 622-7722. We’re here to support you every step of the way.

Important Note About Vendorization

Pursuant to Title 17 of the CCR section 54322(d)(10), vendorization does not guarantee that individuals will be referred to or placed with a vendored provider.