Special Incidents Reports (SIRS) must be reported to a regional center within twenty four (24) hours of the occurrence of the incident. SIRS can be reported directly to the service coordinator by calling them on the telephone. However, we request that you do not use this method if the service coordinator is not immediately available to receive your phone call and we request that you do not leave a voicemail. Service Coordinators spend time away from their offices visiting clients, and may not be available when a SIR needs to be made.

For this reason, we have other options available to you to report SIRs. 

Please click below to view

• Methods of Reporting Special Incidents Information Sheet (ENGLISH)

• Methods of Reporting Special Incidents Information Sheet (SPANISH)

(updated February, 2024)

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